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The company is committed to delivering services in accordance with the published tour program. This includes providing transportation, accommodation, and other services that meet the agreed standards, as well as assigning professional tour guides during the journey. The company will offer reasonable support in unexpected situations that may arise during the trip. In certain circumstances,...

Customers are responsible for complying with all applicable regulations throughout the tour. They must carry valid identification documents such as an ID card or passport and follow all instructions provided by the tour guide. Customers are also responsible for safeguarding their personal belongings, as the company is not liable for any loss or damage caused...

Customers must notify the company of any cancellation through official communication channels. Cancellation fees may apply depending on the time of cancellation in relation to the scheduled departure date. In cases of force majeure, such as natural disasters, pandemics, or government regulations, the company reserves the right to modify the itinerary or provide partial or...